Privacy Policy

Anyware Interactive, LLC ("Company," "we," "us," or "our") operates the Lightsite website building service ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for the Service, make a purchase, or communicate with us. This may include:

• Name
• Email address
• Phone number
• Billing address
• Payment information (processed securely through third-party payment processors)

1.2 Business Information

To create your website, we collect information about your business, which may include:

• Business name and description
• Business contact information
• Products or services offered
• Images, logos, and other media
• Any other content you provide for your website

1.3 Automatically Collected Information

When you access the Service or when visitors access websites we host for you, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Creating and maintaining your website
• Processing payments and transactions
• Providing customer support
• Communicating with you about your account and the Service
• Analyzing website traffic and usage patterns to improve our Service
• Providing analytics data to you about your website's performance
• Complying with legal obligations

3. Analytics on Customer Websites

We place analytics tracking on the websites we create and host for you. This allows us to collect data about visitors to your website, which we use to provide you with insights about your website's performance. We may use our own analytics tools as well as third-party analytics services. The data collected through these analytics tools is used to improve our Service and to provide you with traffic and engagement reports.

4. Disclosure of Your Information

We may share your information in the following situations:

• Payment Processors: We share payment information with third-party payment processors (such as PayPal, Stripe, and Zelle) to process transactions. These processors have their own privacy policies governing their use of your information.
• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may disclose your information for any other purpose with your consent.

5. Third-Party Payment Processors

We use third-party payment processors, including PayPal, Stripe, and Zelle, to process payments. We do not store your full credit card information on our servers. Your payment information is collected and processed directly by these payment processors in accordance with their respective privacy policies. We encourage you to review the privacy policies of PayPal and Stripe to understand how they handle your information.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you cancel your hosting subscription, we may retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Website data may be deleted after 60 days of non-payment or account cancellation.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain data processing activities

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Anyware Interactive, LLC - [email protected]

By using the Lightsite service, you acknowledge that you have read and understood this Privacy Policy.